What you are owed when it goes wrong
Delay, cancellation, denied boarding and lost luggage carry legal entitlements in most of the places people fly from, and most passengers never claim them. What the rules say, what they are worth, and how to make the claim yourself without paying anyone a share.
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Claiming Flight Compensation Yourself
How to file a flight compensation claim yourself under EC 261/2004 or UK 261, when a claim company earns its fee, and what each regime actually pays.
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Denied Boarding Compensation: What You Are Owed
Denied boarding compensation depends on the regime, distance band and delay. Learn the conditions that set the amount and how to claim directly.
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Duty of Care on Flights: Meals, Hotels and the Rule
Duty of care under EU261 and UK261: when airlines owe meals, hotels and transport, how to claim, and why compensation may not apply.
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EU261 Delay Compensation: What a Delay Is Worth
EU261 delay compensation: fixed amounts by distance, three-hour threshold, extraordinary circumstances, and how to claim directly from the airline.
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Missed Connection: Re-Routing Rights and Compensation
If a delay makes you miss a connection, your rights depend on whether both legs are on one ticket. Learn when re-routing is owed and when it is not.
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UK261 and US Flight Compensation: What Applies
Compare UK261 and US flight compensation rules. Learn when you are owed money for delays, cancellations, or denied boarding under each regime.